AFTER SALE SERVICE POLICY:

Our Commitment:

Customers are our first priority. It is our mission to serve our customers in a professional and responsive manner, and all of our employees are empowered to do so.

 

Service Highlights:

  • Cylinder Warranty - 5 (Five) years warranty for CNG cylinders.
  • Service Warranty - 15 (Fifteen) months or 37000 km of vehicle running; whichever is earlier and covers free services & repairs related to CNG conversion system.
  • Mechanical Parts Guaranty - 15 (Fifteen) months replacement guaranty for mechanical parts of CNG.
  • Extended Warranty Service Card - Expiry of initial 15 months warranty, those who wants to achieve additional 1 (one) year service warranty, they can purchase Extended Warranty Service Card for next 1 (one) year.
  • Attractive Service Location - 7 (Seven) Workshops are available for taking after sales services located at various places in Dhaka, Chittagong, Sylhet and Bogra.

 

Terms and conditions:

  1. Warranty is only for CNG conversion system and valid for a period of 15 (Fifteen) months or 37,000 km of running from the day of issuing warranty card, whichever is earlier and covers free service and repair related to only CNG conversion system.
  2. 5 (Five) years warranty for CNG cylinders.
  3. 15 (Fifteen) months replacement Guaranty for Mechanical Parts of CNG.
  4. Warranty does not cover consumable electronic components e.g. selector switch, wiring harnesses, emulator, relay, petrol solenoid valve, regulator solenoid valve and coils, STAP, Potentiometer, Amplifier, LCS ECU, Actuator, shut off valve with solenoid coil [special] and CNG Injectors etc due to poor performance of product, battery, mishandling, immersion in water or damage by any accident.
  5. Warranty Service is void if any adjustment or repair is done by any unauthorized technician or person.

 

After Sales Service Centers:

Mirpur Branch, Dhaka:
 


Tel
Contact Person

Service hour 		4, South Kallyanpur,
Mirpur Road, Dhaka-1207, Bangladesh
: 880-2-8011427, 8031622
: Mr. Kabir Ahmed, Deputy Manager & Workshop In-charge (Workshop)
Mobile : 01814655399
: Friday to Wednesday (9:00 AM to 5:00 PM)
   
 
Uttara Branch, Dhaka:
 



Tel
Contact Person

Service hour 		Plot No :24, Road No :6
Sector No :9, Uttara
Dhaka-1230
: 880-2-8931433, 8963271
: Mr. Md. Imam Hossain, Assistant Manager (Workshop)
Mobile : 01814655360, 01814655400
: Saturday to Thursday (9:00 AM to 5:00 PM)
   
 
Paltan Branch, Dhaka:
 


Tel
Contact Person

Service hour 		3/C Purana Paltan
Dhaka-1000, Bangladesh
: 880-2-9556840
: Mr. Md. Abu Shohel, Sr. Assistant Manager (Workshop)
Mobile : 01814655295
: Saturday to Thursday (9:00 AM to 5:00 PM)
   
 
Noya Bazar Branch, Chittagong:
 


Tel
Contact Person

Service hour 		2759, Port Connecting Road,
Noya Bazar, Chittagong
: 880-31-815758, 2511847-8
: Mr. Md. Mizanur Rahaman, Manager (Workshop)
Mobile : 01819396663
: Saturday to Thursday (9:00 AM to 5:00 PM)
   
 
Chandgaon Branch, Chittagong:
 


Tel
Contact Person

Service hour 		Arakan Road, Moulovi Pukur Par
Chandgaon, Chittagong
: 880-31-2571714
: Mr. Md. Mizanur Rahaman, Manager (Workshop)
Mobile : 01819396663
: Saturday to Thursday (9:00 AM to 5:00 PM)
   
 
Sylhet Branch:
 


Tel
Contact Person

Service hour 		Osmani Airport Road, Choukidekhi.
Sylhet-3100, Bangladesh.
: 880-821- 814424
: Mr. Md. Kamrul Islam, Deputy Manager (Workshop)
Mobile : 01814655388
: Saturday to Thursday (9:00 PM to 5:00 PM)
   
 
Bogra Branch:
 



Tel
Contact Person

Service hour 		Ejaz Super Market,
Ezaz Housing State,
Banani,Bogra,5800.
: 880-51-60320
: Mr. Imran Hossain, Manager (Workshop)
Mobile : 01814655345
: Tuesday to Sunday (9:00 AM to 5:00 PM)