After Sale Service Policy:
"We do not see Customer first merely as a 'badge' to hold on to, but more as an ongoing journey that enables us to develop and enhance the way we work with our existing and future customers."
- Well Trained Engineers and Technicians: Most of the Engineers and Technicians are trained by Italian experts from NGV Motori s.r.l, Italy.
- Genuine Parts: All the parts are directly imported from Italy.
- Availability of Spares: All of the spare parts are available when it is necessary.
- Quality Products: All the products are manufactured by Italy following all types of manufacturing Standards.
- Safety System: Total system is controlled by ECU with various sensing devices, which is programmed by Computer.
- Warranty Coverage: A Warranty Card is provided which represents the validity for a certain period.
- After sales service: Considering customers demand after sales service is given most priority.
This warranty card ensures the after sales services for Diesel Generator Conversion into Diesel Gassystem to maximize the benefit of the customers.
Terms and Conditions:
- This warranty card represents the validity for a period of 12 (Twelve) months or 1500 Hours of running for regular package (whichever comes earlier) and that covers free services & repairs related to Diesel Gas system.
- This service card does not cover consumable electronic & Mechanical components i.e. Selector Switch, Gas Regulator, Electrical Control Unit (ECU), MAP Sensor, Sensors ( Water Temperature, Air Temperature, Gas Temperature), Stepper Motor, Solenoid Valve, Mixer due to poor performance of the Battery, mishandling, immersion in water or damaged by any accident.
- The warranty Terms and conditions shall be treated as void if any adjustment or repair is carried out by unauthorized technician or any other person within the warranty period.
- This warranty card has been produced for availing free Service and Repair.
- This warranty card covers only Electronic or Mechanical components and void if the Generator does not run according to the operating rules supplied by Limited.
For further information please contact:
Navana CNG Ltd.
Tel: 880-2-8851211, 8810499, Ext: 120.
» Mr. Md. Murshid Alam (Assistant Manager)
» Md. Maruf Hasan (Service Engineer)
» Md. Mehedee Hasan (Jr. Engineer)
» Mr. Sajib Roy(Officer Sales)